FAQs

The event has moved location and venue. The 2025 event will take place at The NEC Birmingham

The Alzheimer's & Dementia Show - Hall 20

The NEC Birmingham, B40 1NT 

There are a number of ways to get to the NEC, and we’ve got all the key information below to help make your journey as easy as possible. 

The 2025 show opening times are:

Wednesday 19th March -  09:30am to 16:30pm

Thursday 20th March - 09:30am to 16:00pm

Is there somewhere to leave coats and luggage?

Is there a Cloakroom?

The cloakrooms can be found adjacent to each hall. Items are charged at £2 per coat and £3 per bag (cloakrooms are open 30 minutes prior an event opening and close when the event closes). Please note, in the interests of safety and security overnight storage is not possible.

What catering facilities are there at the NEC?

There is a wide range of catering facilities at the NEC. Please see here for a full list of places to eat.

NEC FAQs

For further information about the venue, please visit their website FAQs page.

Hotels 

We've officially partnered with EventBeds™ by NuBreed Hotels to give this year’s Exhibitors and Attendees access to exclusively discounted hotels at selected properties near to the event.   
 
Save up to 30% and fully flexible rates are available. Due to increasing demand we'd recommend to book soonest through the  EventBeds™ booking here or you can contact their Concierge Team directly at  contact@nubreedhotels.com with your requirements. Their office hours are Mon-Fri, 9am - 6pm.  

Parking at the NEC

Pre-pay for parking online before the day of your visit and you can make a saving of £5* (T&C's apply). That's one less thing to think about on the day! *Offer only applies to the standard on-the-day rate. Book parking here

Is the event free to attend?

Yes it is free to attend.

Tickets

Where is my ticket?

After registering you will receive a confirmation email, on this email is a QR code. You can use this to get your visitor badge printed out when you arrive to the Alzheimer's & Dementia Show Hall (20). We have extra kiosks this year and our friendly team will be onsite to help. 

Can I register when I arrive?

Yes, although we would recommend you do this online in advance via our registration form as tickets are more on the door. Online registration remains open throughout the event.  Please ensure you arrive with plenty of time to access the hall before the event opens for visitors. Please note we do not accept cash payments. 

Training sessions

Exclusive Training with Training2Care 

The Alzheimer's & Dementia Show is the only event in the UK providing professionals with a unique opportunity for individuals to access dedicated training provided by our partner Training2Care. Details about the sessions are below. 

• Virtual Dementia Tour – Experience what it’s like to live with dementia through a proven immersive method.
• Dementia Interpreters Workshop – Learn practical communication skills to better support dementia patients.
• Autism Reality Experience – Understand the daily challenges faced by people diagnosed with Autism.
• DIET (Dining Immersive Experiential Training) – Gain insight into the challenges of mealtimes for those with dementia.

Book training sessions here. Prices range from £45-£60 and you must have registered for your free event ticket to gain entry. These are extremely popular and sell out fast!

Expert-Led Talks & 1-2-1 Clinics

• Dementia Matters Theatre – Hear from leading experts on research, post-diagnostic support and more. Gain up to 12 CPD points across the 2 days. 
• Dementia UK Admiral Nurses 1-2-1 Clinics – Book a confidential session with a specialist dementia nurse for tailored support.
• Visit the Neuro Innovation Hub for cutting-edge solutions supporting people living with dementia.

The NEC aims to be fully user-friendly for visitors with access needs. This is a quick guide to some of our facilities – if you would like to know more, please contact us.

The AccessAble website gives you the accessibility information you need to work out if a place is going to be accessible for you. To view their guide to the NEC please click here.